UXDX Blog
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AI doesn't read your design system the way you do
By Robin Cannon, VP of Product, Knapsack Ask an AI tool to build a screen today and watch what it reaches for. Inside tools like v0, Cursor, and Figma Make, a model will generate a working interface in seconds — and most of
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Why AI Is Making Design Converge on the Same Look
By Anamol Rajbhandari In 1997, a small piece of software called Auto-Tune arrived in recording studios, built to do something narrow and technical, which was to nudge a slightly flat or sharp vocal back onto the note it had been reaching
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The Unblocker Award Finalists: Three Teams That Increased Cross-Functional Collaboration
The Unblocker Award is for teams that successfully removed organisational, structural, or process barriers that slow cross-functional collaboration down, and can show the difference it made. This year’s final three are: * Delivery Hero - Cape Multibrand Design System: Connecting 10 Design
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How To Use Your Learning & Development (L&D) Budget: Books, Courses, Conferences, And More
Most employees never use their learning and development (L&D) budget, sometimes also called a training budget. Here’s how to spend it wisely: books, online courses, workshops, degrees and conferences compared.
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Driving Transformational Business Results: The Role of Design Across the Org
“We all get into design to create for people. But when you start your first job, you quickly realise no one prepared you for how to design with people.” That candid observation from Daniela Jorge, Chief Design Officer at Capital One, set
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The Engagement Dilemma: How to keep users hooked without causing fatigue
Balancing deep engagement with healthy consumption experience In the digital age, engagement is the holy grail of user experience. As social media platforms, we are constantly seeking ways to captivate our audience, to keep them hooked on our content, and to make
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Design Beyond Barriers: How Comcast's Accessibility-First Approach Is Revolutionizing Hardware Design
"When you make a product more inclusive, you make a better product for everyone." This simple yet powerful principle has guided Grayson Byrd and his team at Comcast through a seven-year journey to reimagine what accessible hardware design could
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How Chase Drives Customer-Centric Transformation at Enterprise Scale
In an era where agile startups dominate the innovation narrative, how does a 300,000-employee banking behemoth stay nimble enough to deliver customer-centric digital experiences? At UXDX USA, Sonali Divilek, Head of Digital at Chase, pulled back the curtain on
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Strategic AI Integration in Engineering Teams: Lessons from Google's Applied ML Approach
In the race to implement AI solutions, many organizations skip the most critical step: defining the actual business problem. "It's very tempting to think that the answer is generative AI, no matter what the question is," cautions Keyvan
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Improving Product Design with Futurism
When we think about design, we often focus on interfaces, interactions, and user journeys. But what if design could do more than just refine what exists? What if it could actively shape the future? Jod Kaftan, Head of Product Design & Research
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The Challenge of Process in Mature Organizations
Processes can be both a blessing and a burden. In mature organizations, they provide structure, continuity, and predictability. But they can also be rigid, bureaucratic, and resistant to change. At UXDX USA 2024, Chris Avore, Head of Design at Northwestern Mutual, tackled
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Design-Driven Leadership
“Good intentions aren’t enough—mechanisms work better.” This was one of the defining insights from Mrinali Kamath’s talk at UXDX USA 2024, where she shared how she navigated ambiguity, alignment challenges, and resource constraints to lead with design-driven leadership
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Transforming The New York Times: Empowering Evolution through UX
While everything is becoming more complex, The New York Times has mastered the art of clarity. From integrating playful games like Wordle into their serious news platform to adapting their homepage for 122 consecutive days during the pandemic, Kristen Dudish and Libby
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