UXDX Blog
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From Cost Center to Strategic Asset: Redefining the Role of Design
“Having a seat at the table means the ability to influence with valued impact so that when we set the train on the tracks, we know we’re going in the right direction.” - Paul Strike If you have ever been asked to
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The Holistic Product Journey: Redefining Design’s Role in Cross-Functional Teams
“There’s power in the making. You can control the conversation and bridge the communication gap by making.” The Problem Is Not Talent, It’s Being Stuck Christina Goldschmidt is redefining design’s Role at Warner Music Group, framing “being stuck” as
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Navigating Enterprise Transformation: Design and Data for Competitive Advantage
“Data is the lifeblood of a company. It’s more important today than it ever was because of AI.” Ed Lovely Reinvention as an Operating Habit IBM has been around for more than a century, and Seth framed that longevity around a
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Building World-Class Product Teams that Deliver Innovation and Impact in the Age of AI
“The magic doesn’t happen from the smartest person in the room. It happens when cross-functional teams make great music together.” The Myth of the Solo Hero Jeff Chow (Chief Product & Technology Officer at Miro) walks onto the stage and
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AI in Learning & UX Design: Augmenting, Not Replacing
“You won’t lose your job to AI, but to someone who uses AI better than you do.” Mike Brown (Head of Design at Barclays) credited that idea to UX pioneer Jakob Nielsen, and it framed everything that followed. The future is
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Leveraging AI for Safer and More Efficient Healthcare Delivery
"We can use technology to empower our providers. But if people do not adopt it and use it, we are never going to achieve what we are looking for." Building AI where the stakes are life and death When Ashley
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From Lip-Service AI to AI-Empowered Experiences: A Customer-Centric UX Framework
“You do not need to know everything in order to speak and innovate in AI. You just need to know enough.” When Muriel walked on stage at UXDX USA 2025, she did not start with model architectures or buzzwords. She started with
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From Design Systems to Interaction Systems: Creating Coherent AI Experiences
How Connor Joyce Sees AI Transforming Product Coherence In a year defined by rapid AI adoption, Connor (Senior User Researcher at Microsoft) delivered a talk at UXDX EMEA 2025 that cut through the hype with a clear call for discipline. Rather than
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How to use AI to become a 10x Product Team
Product teams are standing at the edge of a seismic shift. The ones who thrive will be those who build at the frontier of AI capability, compress product cycles from months to minutes, and think beyond their remit acting as AI general
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Human-Centered AI Across Standard Chartered
In an era obsessed with automation, Emily Yang (Head of Human-Centered AI and Innovation - Strategy and Talent at Standard Chartered) argues that AI’s real potential lies not in replacing people but in empowering them. Speaking at EMEA 2025, she showed
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Building AI-Driven Workflows at Airtable: Play, Prove, Productionise
“Everything we’ve known is changing right now. Do not rely on what you know. Step back and figure out the next set of best practices.” Jimmy Hillis, VP and Head of Engineering, Airtable Three Waves, One Inflection Jimmy doesn’t open
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Designing for Business Impact: A Transformation Journey at Uber
A design team is hidden in a corner of the company. Cross-functional partners are unsure who to talk to. Confidence is low, and influence is slipping. When Joann Wu stepped into Uber as Vice President and Global Head of Design, she
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Everyone's Onboard. So Why Isn't Change Happening?
The room says yes, the slide says value, the pilot says proof. Then Monday arrives, and nothing moves. In Everyone’s Onboard. So, Why Isn’t Change Happening? Rory Madden slices through the polite theatre of transformation to reveal the two levers
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