UXDX Blog
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The EPICC Product Framework: Essential Behaviors for Product Managers
Skills are important for product managers, but it's their behaviors that make the real difference. The EPICC framework identifies five key behaviors that help product managers close the gap between the current state of their product and its future potential.
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How Verizon has embedded customer centricity across the organization
A case study on how Verizon changed their culture and how they work to embed the customer at the heart of all of their decisions.
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How Liberty Insurance approached their tech stack modernization
Liberty Insurance recognized the need to have a scalable platform for their business - but the legacy tech held them back. To achieve this they needed a new stack and new ways of working.
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How to understand and change your company culture
When adopting agile processes you need companies that empower teams to deliver. The challenge is that this conflicts with the culture of a lot of companies. To improve your processes you need to start with the culture.
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How Adyen ensure that research gets applied
Research that sits on a shelf is demoralizing and wasteful. Researchers can use insights from education theory to make insights stick and help teams build better, more customer-aligned products.
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How HSBC Design for Security
Ease of use and security can be at odds and friction is the tool that designers can use to balance these competing concerns. See how HSBC add friction to their designs to improve security.
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Building better teams with a simple thought experiment
What kind of team would we want if we did not know what roles we would play in the team?
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How Autodesk implemented Dual-Track Agile
A case study on how Autodesk implemented dual-track agile to tackle the friction between design and dev
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Shifting an Agribusiness to Direct to Consumer
How Kimmus Kitchen, an Indian agribusiness, pivoted their product strategy to direct-to-consumer during the COVID-19 pandemic.
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A Digital Transformation Story Within The U.S. DoD: The World's Largest Bureaucracy
How the U.S. Air Force approached their agile transformation to shift from a lead time of 10+ years to 120 days.
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How To Deal With Business Hyper-Growth
Quipper Engineering Manager, Kristine Joy Paas, shares her advice for dealing with the sudden growth of a customer base.
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