The Product Model

Cross-Functional #115: Should every team be cross-functional, becoming a customer-centric product leader and journey mapping 101

This week we take a look at should every team be cross-functional?, becoming a customer-centric product leader, journey Mapping 101, feedback & design and more. 

Enabling the Team

Work 10x Smarter With One Magic Word: Asynchronicity by Pim de Morree
Asynchronous work means that you collaborate with others without the need to be in the same place at the same time. 

Should Every Team Be Cross-functional? by Chris Combe

Chris started thinking about the nature of teams, topology, and composition and this extends beyond IT or product teams, really any team in a company.

Product Direction

OKRs Aren't The Only Way. How To Identify The Right Types Of Goals For Your Team by Josephine Conneely
Teams spend too much time focusing on writing the perfect SMART goals and not enough time deciding if the type of goals they have chosen are the right ones. 

Becoming a Customer-centric Product Leader by Alex Allan
Investing in a culture of research and design gives a clearer direction, accelerates you as a product leader, and has a great proven ROI.

Continuous Discovery

Journey Mapping 101 by Sarah Gibbons
A journey map is a visualization of the process that a person goes through in order to accomplish a goal. 


Cross-Cutting Topics by Dan Brown
In any given domain of information, some topics that cut across every other one. Hence: a cross-cutting topic.

Continuous Design

Designing Better Error Messages UX by Vitaly Friedman
Error messages need to be easy to spot, but they also need to be helpful. When should error messages live above input fields.


Feedback and Design by Jorge Arango
For many people, the word “feedback” has negative connotations. They associate it with criticism of their work or — even worse — themselves.

Continuous Delivery

Architecture for Flow with Wardley Mapping, DDD, and Team Topologies by Susanne Kaiser
Susanne Kaiser demonstrates how these techniques help to evolve a fictitious legacy system for a fast flow of change.

When TDD Gets Hard by Holly K Cummins

Test-driven development (TDD) is a core practice. It provides the foundation for the other practices such as continuous delivery, DevOps, and automation.

FREE ONLINE EVENT

A group of attendees at the UXDX USA in New York City.

 
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