The Product Model

Cross-Functional #117: Why you do not want to bore your users in a UX writer’s guide and looking at the business equation

This week we take a look at the business equation, thoughts on elevating product quality, why you do not want to bore your users in a UX writer’s guide and more. 

Enabling the Team

Emotional Intelligence (EQ) in Leadership for Flat Organizations by Pim de Morree
Emotional intelligence is a predictor of performance and can be broken into 4 areas: Self-awareness, Self-management, Social awareness, Relationship management

Annual Performance Reviews Ruin Everything by Elizabeth Ayer

Performance reviews promote batching of feedback, reduce psychological safety and undermine teamwork. Elizabeth shares an alternative option.

Product Direction

What is ProductOps? by John Cutler
ProductOps solves problems for product teams that single teams and individuals cannot solve.

The Business Equation by Brett Bivens
Isolate high-leverage inputs, deeply tie them to the value delivery (user engagement) and focus on accumulating advantage.

Continuous Discovery

How Does Your Team Measure UX Quality? by Eve Weinberg
When UX quality started slipping Eve and her team invested in measuring quality, diagnosing root causes and agreeing on metrics.


Do Not Bore Your Users: A UX Writer’s Guide by Anca Budau
As a UX writer, it’s your job to make sure that your text is clear, concise, and easy to understand. 

Continuous Design

Craft: Thoughts on Elevating Product Quality by Stammy
Falling into a cycle of "Ship, then iterate" is a trap. It ends up being more shiterate. Paul breaks down what quality is and how to embed it in your process.


Can Trust Be Designed? by Fabricio Teixeira
The power of visual symbols in building credibility — whether for good or bad.

Continuous Delivery

Moduliths: because we need to scale, but we also cannot afford microservices  by Kristiāns Kronis
MIcroservices add overhead. Kristiāns introduces the concept of a modulith - the benefits of a single repository with the scalability of multiple services. 

Event Sourcing Outgrows the Database by  Avraham Neeman

Traditional databases store the snapshot of the current state of the data whereas event source databases store the transactions that led to the current state.

UXDX USA

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Jobs Board

Data Engineer, Messaging Platform

Spotify is looking for a Data Engineer to help us define messaging at Spotify. You’ll be working on the messaging platform Spotify uses to communicate with our customers via email, push notifications and in-app messaging. This platform is a core component of Spotify’s growth strategy, responsible for messaging hundreds of millions of users every day and driving many key business metrics like engagement, premium subscriptions and content streams.

Senior Product Manager, Royalty Management Services

Utopia is looking for a Senior Product Manager for the Utopia Royalty Management Business Unit to our Royalty Management services team. You will have responsibility for driving the product strategy for Utopia’s royalty services for collection societies that deliver royalties from DSPs, VOD, and non-digital services like radio and TV.

Product Manager - Discovery

Figma is looking for an experienced Product Manager - Discovery to develop and execute a strategy and vision for the File Browser (including search & navigation), work closely with designers and engineers to define feature functionality and execute against this roadmap  and do all the things you'd expect in a PM, like driving planning and prioritization, defining and tracking key metrics, collaborating on marketing, messaging, positioning, and go-to-market plans

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