This week we take a look at employer-employee relationships, B2B versus B2C strategies, the UX of banking, improving web performance by 11x and more.
Enabling the Team
Scaling Design at SumUp by Pamela Mead
How SumUp scaled design to create a cohesive merchant experience that focuses on merchant value, while empowering autonomous teams to launch products.
Five Ways to Strengthen the Employee-Employer Relationship in 2023 by Ally MacDonald
Organizational experts offer leaders advice on how to make meaningful changes to increase employee engagement.
Product Direction
B2B vs. B2C Product Strategy: Similarities and Differences by Tim Herbig
The approaches to shape Product Strategy in B2B and B2C share fundamental patterns, you just need different tools to implement them.
The Tools Don’t Matterby Ken Norton
Tools can’t make you a better product manager. As long as you enter the search for tools with the appropriate mindset, they can be a good thing
Continuous Discovery
Building a High Impact UX Research Team at Wildlife Studios by Om Tandon
Om shares his three-step approach to building and scaling high-impact UX Research teams.
Value Windows: Finding When Users Are Ready To Benefit From Your Product by Go Practice
If you expect people to change their behaviour to use your product odds are that they won't. Solve user problems in ways that work for your customers.
Continuous Design
Good Design Is Intentional by Humane by Design
It’s time we expand what it means to create meaningful relationships between people and technology by considering the intentionality of the products we build.
The UX Of Banking: 900 Days Of Progress by Built for Mars
A unique opportunity to revisit 12 UK banks, re-benchmark them, and highlight what 900 days of progress looks like.
Continuous Delivery
Improving Website Performance by 11x by Taylor Hunt
Taylor shares how he redesigned the Krogers.com website using the Marko framework and how his design choices led to an 11x improvement in performance.
Improving Developer Productivity at Uber with Remote Development by Ali-Reza Adl-Tabatabai, Serdar Badem, Matas Antanas Strukčinskas and Aistis Jokubauskas
How Uber improved the daily edit-build-run developer experience using DevPods, their remote development environment.
Join us next Tuesday to hear talk on product stories, getting your hands dirty and UX writing.
We are hosting 3 community events each week. Check out the full list here.
VIEW AGENDA
Attend
UXDX USA | 16-18 May 2023
UXDX EMEA | 11-13 Oct 2023
UXDX APAC | 14-16 Nov 2023
Free to Attend
Rolling Research, Employee Experience and Customer Feedback | 25 Jan
UX writing, UX in Construction and Product Values | 31 Jan
UX with Robots and Product Discovery | 1 Feb
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