The Product Model

Cross-Functional #128: The weekly news across Product, UX, Design and Dev

This week we take a look at the writing an engineering strategy, measuring communities of practice, getting research out of reports and designing platforms. 

Enabling the Team

The Age Of Cargo Cult Agile Must End by Jason Yip
Seeing another “The age of Agile must end” article trending, Jason decides to pick the argument apart and separate agile from the way Scrum is implemented.

Measuring your Community of Practice by Emily Webber

It all comes down to engagement, effectiveness for members, and the effect on the wider organization. Emily shares some questions you can ask to track performance.

Product Direction

Why Product Request SLAs Fail by Rich Mirinov
Internal SLAs only help if we have a process problem not a capacity problem but teams tend to have more requests than capacity. So other solutions are needed.


Four Product Principles that Drove Instagram's Success by Peter Yang
You can learn a lot about building products by following Instagram's evolution. Peter covers Instagram's core product principles and how you can apply them to your product.

Continuous Discovery

Onboarding Tutorials vs. Contextual Help by Page Laubheimer
Tutorials interrupt users, don’t necessarily improve task performance, and are quickly forgotten. Contextual help signals can avoid these pitfalls but require unintrusive ways to activate.


How Uber Ensure That Research Makes An Impact Beyond The Report by Kendall Avery
Validating your impact as a researcher can be challenging. Making impact your core focus leads to some changes in how you work but the results can be impressive.

Continuous Design

What It Means To Design A Platform by Matthew Ström
How interfaces, incentives, emergence, and second-order thinking make platforms a unique design opportunity.


Designing Sustainable Digital Services In The NHS by Tero Väänänen
A proposal for a new NHS digital design principle to consider the environmental impact of our products and services in the NHS.

Continuous Delivery

How to Secure Your Software Supply Chain by Feross Aboukhadijeh
Hackers are using open-source modules to steal data, delete files, and ransom companies. Feross shares how companies can protect themselves.

Writing An Engineering Strategy by Will Larson

A deep dive into writing an engineering strategy using a diagnosis, guiding policies, and coherent actions approach. 

UXDX USA: TALK HIGHLIGHT

UXDX USA Talk highlight - Making the case for a UX department in a startup environment

Muriel will discuss how she built Design & UX departments in 5+ Startups. At a time when UX departments are being absorbed by engineering, she will share how you can prove the case to turn UX into a commercial strategy for success.

VIEW AGENDA

Attend

UXDX USA | 16-18 May 2023

UXDX EMEA | 11-13 Oct 2023

UXDX APAC | 14-16 Nov 2023

Free to Attend

Motion Design and Physical to Digital | 22 Feb

Colleague Experience | 28 Feb

Social Products and Rethinking your Product's Vision | 1 Mar

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