The Product Model

#136 of weekly news across Product, UX, Design and Dev

This week we take a look at How Chinese Companies Are Reinventing Management, The Decentralisation Paradox Of Flat Companies, Understanding How Product Outcomes Connect to Revenue and Costs, How To Build A Product Roadmap Everyone Understands among other topics. 

Enabling the Team

The Decentralisation Paradox Of Flat Companies by Joost Minnaar.

Stronger ties between teams makes sense - they can work better together. But the overhead slows down delivery. You should design for weak connections.

How Chinese Companies Are Reinventing Management by Mark J. Greeven, Katherine Xin, and George S. Yip

China’s companies are moving past manufacturing and reinventing the role of management, directing autonomy where it is needed.

Product Direction

Understanding How Product Outcomes Connect to Revenue and Costs by Teresa Torres & Hope Gurion.

Hope Gurion and Teresa Torres discuss how different outcomes relate to top-line revenue and/or reducing a company's overall costs.


How To Build A Product Roadmap Everyone Understands by Andrea Saez

There are few more contentious topics than roadmaps. Andrea shares how to design ones that get the job done. 

Continuous Discovery

NPS - Helpful or Harmful? (Part 2) by Itamar Gilad

Many experts doubt the validity of the Net Promoter Score (NPS). In this in-depth article, Itamar explains the issues and how to fix them.


Why PMs Struggle With Product Discovery by Raphael Weiner
Product discovery is an inherently messy collaboration between people, processes, and tooling. PM's need to be comfortable in this mess.

Continuous Design

The End of Client Services by Khoi Vinh
To create anything meaningful in digital media, you need to think in terms of a product, not just a story.


Formulating Your Product Design North Star (a.k.a Design Principles) by Suchithra Sathiyamurthy

When defining design principles think through the purpose they serve, the driving vision, the themes, the teams, and the characteristics. 

Continuous Delivery

The 25 Percent Rule for Tackling Technical Debt by John DeWyze

There are four categories of debt: yearly, monthly, weekly, and daily. By allocating specific time to fixing this debt you can manage it more effectively.

Customer Experience APIs: The missing layer by Hany Elemary

BFF's are gaining popularity because they enable the use cases of front-ends at the expense of duplication. Experience APIs to the rescue.

 Free UXDX Community Event - 25 April 23,  Online: Building UX  Teams

Ramona Ziemann - Head of Design @ Endava

How I build up an UX team within a company with low UX maturity

Achieving great UX design is not just a function or talent of individuals, it is an organizational characteristic. Are you curious how I build up a UX Team within a company with low UX maturity and advance to the proverbial “next level”?

Aashish Manchanda - Product & Design Lead @ Scaler

Building & Scaling Design Teams

Teams need to ideate together to generate the best solutions, and quickly prototype and validate them before committing to expensive builds. However, Building the right team and resonating with scale to achieve optimal efficiency is harder than it seems when it comes to design…

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Testing and Scaling the User Journey | 19 Apr

Web 3 and AI | 20 Apr

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