The Product Model

Cross-Functional #25: This Week: Creating mature customer-centric culture at Swedbank, user research programs guide & what agile management looks like

UXDX Cross-Functional #25
 
Weekly trends, case studies and industry news delivered straight to your inbox
The lastest on product, UX, design, dev and empowering your teams
 
Product
 
Product Judgment: How some people can repeatedly create product success by Paul Adams
How to build product intuition, the idea of using your own judgement to accurately predict what your customers need, want and value in order to ship successfully.
7 Habits of Highly Effective Product Managers by Sierra Newell
Sierra identifies the skills and habits needed to be effective in your career by learning from other successful product managers.
 
UX
 
How to Build a User Research Program by Anna Rowe
Adapting to a product team’s agile process can be tricky. In this article, Anna Rowe Senior Director of UX at Indeed outlined her guide to building a user research programme.
Guerrilla Interviewing In Practice by Piyum Fernando
What can you do when you're looking to gain user insights while there are shorter timelines and tighter budgets? In this article, Piyum shares his 3 best practices when conducting Guerilla Interviews.
 
Design
 
13 Tips For Improving Landing Page Design by Pascal Barry
Pascal lists his top 13 best practices for improving your landing page designs. The list is simple but effective, as he provides examples from different webpages.
One Figma Component - 3,360 Variants by Luke Cardoni
When looking to improve the accessibility of the forms element in REI, Lucas discovered the power of the Variants feature in Figma. Read how Lucas has created 1 component with 3k+ variants through this feature.
 
Development
 
Going From JavaScript to WebAssembly In 3 Steps by Marcel Duin
A very detailed walkthrough of converting a heavy JavaScript application to WebAssembly.
Products vs Protocols: What Signal Got Right by Matthew Wild
Will instant messaging ever become standardised like email or remain siloed gardens of big tech companies?
 
Enabling Teams
 
Paving The Way For A Mature Customer-Centric Culture At Swedbank by Mall Allpere
The banking industry is currently undergoing a steep change in customer expectations. In this talk, Mall will outline how Swedbank is meeting these increased expectations by adapting the learnings from global studies about the "business value of design".
Agile Management Is Remaking The Workplace by Mark Samuels
Many companies joke that COVID has been the biggest driver of digital transformation. As teams are remote, managers need to shift from Command and Control to Servant Leadership.
 
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