The Product Model

Cross-Functional #33: This Week: What caused Facebook's $500m data leak, Preply's qualitative approach to continuous research, & how to defuse defensiveness in the workplace


UXDX Cross-Functional
 
 
 This week we are diving into the lack of AI use in business, Preply's qualitative approach to continuous research, what really caused Facebook's $500m data leak, and how to defuse defensiveness in the workplace.
 
Product
 
Why Aren't We Using AI?
Every Product Has a Thesis by Lex Cox
Every successful product has a reason for existence and a justification for why people love it—a so-called central thesis.
AI Is All the Rage. So Why Aren’t More Businesses Using It? by Will Knight
A big study by the US Census Bureau finds that only about 9 precent of firms employ tools like machine learning or voice recognition—for now.
 
UX
 
Qualitative Continuous Research
In this talk, Kate describes the continuous user research methods used at Preply and how they take action based on the results of the research.
Download method cards of the most used UX research methods at SAP. Includes processes such as shadowing, tree test, usability testing and many more.
 
Design
 
Conducting Visual Audits
The Importance of Visual Audits When Building a Design System by Charissa Tham
Charissa talks through the journey of creating, Wheels, the design system for NinjaVan; plus her recommendations to visual auditing your team.
How to Build a Design System in Figma by Ana Boyer
Ana shares some tips and tricks she uses to build an efficient, well-organized design system in Figma.
 
Development
 
What Caused Facebook's Data Leak?
Simplify Your Microservices Security With These Cloud Services by Marco Troisi
Marco covers the key areas to focus on when securing microservice-based systems from user identity, defence in depth, encryption and more.
What Really Caused Facebook's 500M-User Data Leak? by Lily Hay Newman
Security prevents breaches but once they happen how you react is important. In this piece, Lily Hay Newman pieces together the source of the latest Facebook breach and how the company has reacted.
 
Process
 
Improving Your Feedback Approach
Five Steps for Defusing Defensiveness in the Workplace by Arianne Cohen
Defensiveness sabotages our ability to honestly discuss or learn from events. This article covers how to discuss the future and create positivity in the workplace.
The Way You Give Feedback Is All Wrong. Here's How to Do It Right by Justin Bariso
Praise first - but genuinely - and not in the feedback sandwich way. Then ask questions and let people speak. Plus some more tips to improve your feedback approach.
 
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Conferences
 
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