Enabling the Team
With flattening organisations and the rise of T-shaped skills traditional corporate ladders no longer work. Enable employees to take more non-linear moves.
The Dark Side Of OKRs (And Why We Should Care) by Antoinette Weibel
If goals are too specific they can make you blind to opportunities, overambitious goals can lead to reckless behaviour and transparency can lead to anxiety.
Product Vision
Was Clubhouse Doomed By Its Early Success? by Kevin LaBuz
Based on the release of Clubhouse, learn how its pre-release hype may have contributed to its now very competitive market.
Product Owner — A Stepping Stone by Elizabeth Ayer
The PO role was important as companies shifted from Waterfall to Agile, but it was never done right. The responsibilities need to shift to teams.
Continuous Research
Illuminating Design: UX Research at Disney+ by Stanford Womxn in Design
An interview with Emily Rapada, UX Research @ Disney+ and the importance of storytelling, inclusive design & how to best advocate for your user needs.
It’s Time to Stop Ignoring the User Journey! by David Pereira
By experiencing the offering as a customer David helped to redesign the process and improve both customer satisfaction and conversation rates.
Ideate & Design
The Art of Navigating Feedback in the Product Design Process, Part 1 by Swathi Ghanta
All feedback is good feedback. Learn how to navigate when there are conflicting opinions during your design process.
The Design Of Design Teams by Matthew Godfrey
It's not just an organisational transformation. Learn how designing your design teams can shape the culture, behaviours & design outputs of your teams.
Architect & Build
How We Design Our APIs at Slack - Slack Engineering by Saurabh Sahni and Taylor Singletary
Slack share their 6 API principles (Keep it simple, make it fast) and their 4 step design process.
Making All Your APIs Idempotent by Michael Walmsley
The same input will always have the same output because you have to expect failures some of the time. Michael shares tips on how to implement idempotency.
Wish you had a toolkit that let you onboard customers at scale, collect and prioritise customer feedback across web and mobile, influence organisational priorities, and, ultimately, drive growth. Join the webinar on 21st September to learn more.
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