Cross-Functional #70: This week: Overly Agreeable Teams, ProductOps Overview, UX and OKRs and Engineering Culture

4 January 2022

Welcome back to the first UXDX newsletter of 2022. We hope you had an amazing break and got to celebrate with family and friends (as much as one can do in a pandemic!)

This week we look at overly agreeable teams, ProductOps overview, UX and OKRs and engineering culture.

Enabling the Team

Influence Mapping (Part 1) by Charles Lambdin

Facts don't influence people. Stories and relationships do. Identify the decision-maker and influencers, then rate their support level and get influencing.

Netflix’s VP of Product: Why Your Team Might be ‘Overly Agreeable’ by First Mark

Q&A with Todd Yellin, Netflix VP of Product covering goal setting, being a better leader, company culture and more.

Product Vision

Why It's Too Early To Get Excited About Web3 by Tim O'Reilly

Web3 today is focused more on return than on utility for users. But so are a lot of the systems it aims to replace. We'll discover more when the bubble bursts.

Product Ops Overview by Marty Cagan

Marty lists the different types of ProductOps he has seen in the wild, the problems with each and his preferred structure.

Continuous Research

The Making of an Organization-Changing UX Strategy by Jared M. Spool

Being intentional about your UX strategy helps to avoid reactive design. And it highlights other options available when reviewing product strategies.

UX and OKRs by Jeff Gothelf

UX helps teams to uncover the right ways to hit ambitious Objectives by understanding the real customer needs.

Continuous Discovery

How We Standardized Our Design Workflow at Agoda by Anita Lee

To improve efficiency and challenges during design, follow the journey of the team in Agoda on redesigning their design workflows for better success.

Measuring Product Design Impact — KPIs, NPS, UX, WTF by Ryan Ford

Learn how to create value in your design by finding ways to quantify its success, using KPI's NPS and other methods used by Ryan.

Continuous Delivery

The Pragmatic Engineer Test: 12 Questions on Engineering Culture by Gergely Orosz

Questions to ask in an interview covering topics like money, team collaboration, working practices, prod ownership, career ladders and training budgets.

Performant A/B Testing with Cloudflare Workers by Philip Walton

Philip shares how you can use Cloudflare workers to avoid the performance penalties of most A/B testing tools.

Upskill for the New Year

Want to improve your career for the new year? Join us in one of our training sessions that we have scheduled throughout the year. We focus on the elements needed to help teams stop talking about product teams and actually deliver them.