The Product Model

Cross-Functional #81: This week: Coaching versus mentoring, testing multiple hypotheses, accessible design systems and more

 
This week we look at coaching versus mentoring, testing multiple hypotheses, accessible design systems and more.
 
 
Enabling the Team
What Stops People on Your Team from Leaving? by Sabina Nawaz
A lot of news focuses on the people leaving but Sabina focuses on what makes people stay: bosses who listen, connections at work, mastery and removing barriers.
Coaching vs. Mentoring by Marty Cagan
When you mentor if people don't listen to your advice that's fine. But when you're coaching and they don't then that is on you.
 
 
Product Vision
 
If you torture your data enough it will tell you anything. Bhavik clearly explains the dangers of searching for too many variables in an experiment.
Understand the difference between role products, which you need to use in your job, and value products, which you want to use.
Continuous Research
 
Democratising research comes with many challenges. In this article, Jake addresses challenges he has encountered and how you can address them.
Interviews and surveys take time for customers. Instead, choose a feedback channel that is convenient and choose the right moment to ask for feedback.
 
 
Ideate & Design
 
Using examples Lukas shares takes a detailed dive into colour accessibility and the problems that people face.
In part two, Lukas dives into the work of iconography covering size, shape, thickness, active states and more.
Architect & Build
 
Follow the team at Vortexa as they embarked on a journey to find a new analytics tool. Learn what to consider when choosing your next analytics tool.
A great example of triaging and uncovering the root cause of a bug (hint: it was in the API design)
 
FROM PRODUCTS TO PLATFORMS
Designing a Platform talk by Amy Lokey, SVP Global Head of Design, ServiceNow
 
Platforms allow companies to scale beyond their own teams to take advantage of the ingenuity and skills of the wider community. But platforms come with unique design challenges. Join Amy at UXDX USA in May to learn how they are solving this problem.
 
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