There has been a positive trend of companies investing more in dedicated research and moving towards Continuous Discovery, however after the initial hype, it's often then left on the shelf. This led to one of our themes at UXDX USA this year 'Ensuring that your research lands'. This week we also look at transformation, retention, product types as well as Airbnb’s microservices architecture journey.
Enabling the Team
Transformation Defined by Jon Moore and Marty Cagan
Instead of applying a label (“Agile,” “Empowered Teams,” “Product-Led Company”), we find it useful to look at what is actually changing.
Why Didn't Apple's Employee Retention Work? by Christian Wandeler
Apple’s attempt to keep its talent in-house didn’t go as expected because the modern world of work demands more for employees than compensation and rewards.
Product Direction
7 Types of Product Every Product Manager Will Encounter by Carlos G de Villaumbrosia
From consumer apps to B2B SaaS to transforming existing products, Carlos shares the types of products you will encounter and the skills needed for success.
How to Find the 'Why' of Your Company by Bruce Gil
Identifying and committing to a “why” makes evident what work a company must prioritise as most important. But more than that: it inspires people.
Continuous Discovery
Zonar Systems had a familiar problem - interviews were challenging to source, had long lead times and took a lot of effort. So they decided to automate it.
Without research, it takes longer to get the desired outcomes because we build more things to find the right fit. Here's how to find a good balance.
Continuous Design
Questions to Consider When Designing Inclusive Digital Experiences by Tina Golub
Inclusivity is at the heart of user-centric design approach, which considers not just the average user, but all users.
The Case for Design Engineers by Jim Nielson
At what quantity of artifacts does a design process look imperative (structured and waterfall) vs. declarative (few mock-ups and led by a 'design engineer')?
Continuous Delivery
Airbnb’s Microservices Architecture Journey To Quality Engineering by Antoine Craske
Airbnb faced many challenges to accelerate its offering, especially in its information systems. This shares its architecture iterations for Quality Engineering.
OpenFeature - A Standard for Feature Flagging by Pete Hodgson
On the surface, feature flagging seems almost trivial. You call a function to find out the state of a flag. However, once you get into it, it becomes complex.
At UXDX USA 2022 we invited 37 speakers to share their case studies on how their teams are improving their ways of working. The agenda is focussed on breaking down silos and helping companies shift from working in projects to autonomous product teams, and the challenges that companies face on this journey. In this series of articles we are sharing the key trends that arose at the event.
Do you have a great case study that highlights how you have adopted a new practice, tool or technique?
Do you want to share the challenges as well as the successes?
Hiring
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