AI has made building easier.

The Product Model

But building the right thing is still hard.

Ten articles every week on what is happening across product, research, design and engineering. Curated by Rory Madden to help teams decide what to build.

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The archive

Ideas for your next step.

306 published editions

Cross-Functional #196: Empowering product teams requires systemic thinking

To empower product teams you need to make changes in six areas simultaneously, because they are interconnected:

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Cross-Functional #195: Where to make improvements - part deux!

Last week we talked about using a product vision to be able to compare different improvement initiatives. But a vision alone is not enough. Given the complex nature of software development, changes in one area can actually slow down the delivery of software as a whole. This is wh

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Cross-Functional #194: What makes one improvement better than another?

There are always lots of things that can be fixed. How do you prioritise among completely separate but equally interesting sounding options?

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Cross-Functional #193: How do you pitch process improvements?

In last week's poll, we asked how you address issues that are outside of the team's direct control and pitching either leadership or your peers on the improvements were the two most common answers.

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Cross-Functional #192: Addressing the most pressing problems

One of our links this week is about how PM's don't have the ability to shift from outputs to outcomes without C-level support.

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Cross-Functional #191: Another framework

When we were looking into ways of working at UXDX we started with the data: 90% of features fail to deliver the expected benefit. This led to our first principle: We don’t know what customers want. Teams need end-to-end ownership from idea to satisfied customers to be able to ite

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Cross-Functional #190: If agile isn't working, you're doing it wrong!

The cycle of people criticising agile methodologies and then others jumping in to say "You're doing it wrong" is so predictable.

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Cross-Functional #189: How would an apprenticeship work?

In last week’s newsletter we asked whether you thought apprenticeships were a good way to learn product development skills and 50% agreed, with some really great comments as well.

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Cross-Functional #188: Should we bring back apprenticeships?

As the move towards more cross-functional teams continues there is one big challenge: how do junior people upskill to become valuable contributors on a team?

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Cross-Functional #187: Processes should work despite the people

This week we've gone with the "bad" theme. We have articles on all the ways that people are doing processes wrong. But, like user error, this is actually a problem with the process and not with the people.

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Cross-Functional #186: Design and Developer Pairing

A few years ago the biggest problem to solve in product development was the gap between developers and operations. New DevOps practices emerged to ensure better collaboration between the teams.

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Cross-Functional #185: Why we can't have nice things!

While benchmarking his system, Andres Freund, a developer at Microsoft, noticed an anomaly that unravelled into a scenario worthy of a cyber espionage thriller.The core of this story focuses on XZ Utils, a seemingly innocuous open-source library for file compression and decompres

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Cross-Functional #184: Is the product downturn turning around?

Lots of product jobs were cut last year across the board from product management, research, design and development. Luckily there appears to be signs that the economy had a soft landing and hiring is starting to come back.

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