AI has made building easier.

The Product Model

But building the right thing is still hard.

Ten articles every week on what is happening across product, research, design and engineering. Curated by Rory Madden to help teams decide what to build.

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Ideas for your next step.

306 published editions

Cross-Functional #170: 2023 Tech Industry Review: AI Breakthroughs and Market Shifts

With all of the rhetoric in the industry about outcomes over outputs, how much of it is translated into practice? Scrum still talks about sprint commitments (outputs), SAFe has product increments, business cases are still used to define the scope and budget for what is to be buil

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Cross-Functional #169: Performance Review Time - Awesome!

Feedback can really help people identify where they should focus because we can all make improvements. But the annual performance reviews are often less about improving performance and more about a way to explain who gets a bonus and who doesn't.

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Cross-Functional #168: 2023 - A Time of Realignment in Tech

Lately, I've been mulling over the stark contrast we're seeing in our industry. On one side, there's the U.S. economy, booming. On the other, major tech players like Spotify, Twilio, and VMware are hitting the brakes hard with significant layoffs. It hits close to home for all of

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Cross-Functional #167: Technology Can Be Magic

X, (formally known as Twitter) has exploded with demos of people turning sketches into fully functional programs with complex behaviour and logic using tldraw and its ‘Make Real’ function.

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Cross-Functional #166: In the details or micro-management?

On leadership, strategy, metrics + a gift for you!

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Cross-Functional #166: In the details or micro-management?

Brian Chesky, CEO of Airbnb, was recently on Lenny’s Podcast talking about how he runs Airbnb. And one thing that really piqued my interest was that he gets personally involved in signing off and reviewing the progress of every project. He calls it getting “in the details”.

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Cross-Functional #165: That'll never work here

The status quo is working so changes have a high downside and limited upside for managers - a small bonus versus losing their job.

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Cross-Functional #164: What can't AI do?

I was blown away when I saw Javi Lopez's post about building a working game using just ChatGPT4 and Midjourney.

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Cross-Functional #163: Designs are meant to be thrown away

Linear has shared its design process and it bucks the trends of modern design approaches. (See link to article below)

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Cross-Functional #162: 4 or 5 product assumption types?

Assumptions underpin every solution we devise. However, articulating these assumptions on a blank canvas can be challenging. Marty Cagan and Teresa Torres advocate categorising assumptions into Desirability, Usability, Feasibility, and Viability to make it easier to identify thin

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Cross-Functional #161: Every Metric Can Be Gamed

One of the links this week is on the short-term gain but long-term pain of gaming metrics. One of the examples Ryan gives is about burying information to increase time on a page - but this will just create quiet resentment in customers.

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Cross-Functional #160: Can you teach principles?

John Cutler gave a talk earlier in the year and one of his slides stated "You can't teach principles. But you can practice and express the skills that express these principles".

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Cross-Functional #159, Structure Teams

Karri Saarinen, CEO of Linear, posted how they structure their teams. He said "One of the unique aspects of Linear is that we expect the product team to be the PM". He goes on to clarify that with PM's you risk them becoming the defacto-decision maker and the team just outsources

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