AI has made building easier.

The Product Model

But building the right thing is still hard.

Ten articles every week on what is happening across product, research, design and engineering. Curated by Rory Madden to help teams decide what to build.

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The archive

Ideas for your next step.

306 published editions

Cross-Functional #64: This week: Removing features, discovery handoffs, automating Figma and avoiding premature abstractions.

This week we look at removing features, discovery handoffs, automating Figma and avoiding premature abstractions. Enabling the Team Connecting Strategy to Action - Anti-Patterns in OKRs by Andrew Blain and Paul Fitzmaurice OKRs are great - when used right. Common issues include m

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Cross-Functional #63: This week: Company values, user shadowing, onboarding and data meshes.

This week we look at company values, user shadowing, onboarding and data meshes. Enabling the Team Defining Our Company Values: How We Screwed Up (And Fixed It!) by Luke Kyte Values are often so high level they don't guide action on a day to day basis. Luke takes us through a cas

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Cross-Functional #62: This week: Funding agility, finding insights from research and the death of microservices.

This week we look at funding agility, finding insights from research and the death of microservices. Enabling the Team How Should I Fund Agility? by Myles Ogilvie An example of how to shift from funding projects to funding teams with a bonus conversation on CapEx versus OpEx. Res

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Cross-Functional #61: This week: Democratising research, asynchronous design reviews and templates for designing your org structure.

This week we look at democratising research, asynchronous design reviews and templates for designing your org structure. Enabling the Team The Hard Truths about Transformation by JoJo Swords Up to 85% of transformations end in failure. Focus on value, and the ability to continuou

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Cross-Functional #59: This week: Web3 architectures, how to do platform teams right and why the design process is a lie.

This week we look at web3 architectures, how to do platform teams right and why the design process is a lie. Enabling the Team How To Build A Start-Up Culture In A Large Company by Joost Minnaar Joost follows the creation, experimentation and splitting off of a micro-enterprise a

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Cross-Functional #58: This week: Dashboards are dead, note taking tips and how to facilitate large-scale change.

This week we look at why dashboards are dead, note taking tips and how to facilitate large-scale change. Enabling the Team My Preferred Models And Strategies For Facilitating Large-Scale Change by Jason Yip Mix top down with bottom up changes, teach principles, not methods and ta

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Cross-Functional #57: This week: Why large tech companies don't use Scrum, mental models in design and the benefits of dumb endpoints.

This week we look at why large tech companies don't use Scrum, mental models in design and the benefits of dumb endpoints. Enabling the Team How Big Tech Runs Tech Projects and the Curious Absence of Scrum by Gergely Orosz Gergely examines the key methodologies used in companies

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Cross-Functional #56: This week: Long term impacts of remote work, DesignOps and the risks of replatforming

This week we look at long term impacts of remote work, DesignOps and the risks of replatforming. Enabling the Team Remote Work Threatens Long-Term Innovation by Jessica Stillman Optimising one area can hurt a system. Individual productivity increases with remote work because dist

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Cross-Functional #55: This week: UX Research at Disney+, the new career ladder and designing design teams.

This week we look at UX Research at Disney+, the new career ladder and designing design teams. Enabling the Team Careers Are No Longer Ladders To Climb. Here’s How To Develop Professionally Instead by Ben Reuveni With flattening organisations and the rise of T-shaped skills tradi

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Cross-Functional #54: This week: 16 different product strategies, the UX of surveys and crafting component API's together

This week we look at 16 different product strategies, the UX of surveys and design and dev crafting component API's together. Enabling the Team These Architects Popularized The Open Office. Now They Say ‘the Open Office Is Dead’ by Nate Berg The one-size-fits-all office isn't fit

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Cross-Functional #53: This week: Top 10 OKR questions, insights without access to customers and why group brainstorming is a waste of time.

This week we look at the top 10 OKR questions, getting insights without access to customers and why group brainstorming is a waste of time. Enabling the Team In R&D, Generalists Are More Valuable Than You Think by Frank Nagle and Florenta Teodoridis Innovation is the result of cr

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Cross-Functional #52: This week: Addictive dark patterns, the ladder of evidence and Zalando's agile journey.

This week we look at addictive dark patterns, the ladder of evidence and Zalando's agile journey. Enabling the Team The Real Reason Your Team Won’t Give You Honest Feedback by Patricia Omoqui If people don't feel safe they won't share. Use the SCARF model to understand team inter

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Cross-Functional #51: This week: The biggest missing element in most products, Spotify's design interview and Ops'ing all the things

This week we look at the biggest missing element in most products, Spotify's design interview and Ops'ing all the things Enabling the Team Your Team Is Not “Them” by Sarah Drasner As a manager you only refer to your team as "they" when offering praise. Otherwise it is "we" and "u

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