AI has made building easier.

The Product Model

But building the right thing is still hard.

Ten articles every week on what is happening across product, research, design and engineering. Curated by Rory Madden to help teams decide what to build.

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308 published editions

The Product Model #263 - Why We Need Cross-Functional Teams

Functions are optimised for efficiency. But the efficiency of each function does not translate to the efficiency of the system. You would think that if each function is becoming more efficient, then how can it slow down the system? Backlogs.

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The Product Model #262 - The Hidden Barrier to Team Empowerment: The CapEx-OpEx Divide

In the push to empower cross-functional teams, one of the biggest challenges isn't technical, cultural, or even organisational—it's financial. Specifically, the division between capital expenditures (CapEx) and operating expenses (OpEx).

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The Product Model #261 - The Role Of An Enabling Team In The ZeroBlockers Framework

One of the biggest challenges when shifting from a project-based model to a product-based model, is that the different functional experts can become isolated from each other. Instead of working, and often sitting, together, functional experts are scattered across multiple teams.

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The Product Model #260 - The Evolving Role of the Functional Manager

If we move to long-lived, decentralised teams, what happens to the functional managers who were leading the functions? People belong to their team now, and not a function anymore so there is no need for resource allocation and budgeting.

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The Product Model #259 - The Role of the Product Team in ZeroBlockers

I think the term "Product Team" is often misused in the software industry. Often it is used interchangeably with the teams building the product. However, a product is typically too large for a single team to build, requiring multiple teams to focus on different value streams. The

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The Product Model #258 - The Risks of Empowering Teams

"Empowerment sounds great on paper, but just telling teams 'you're empowered now, go build great things!' is a recipe for disaster" Ever heard this pushback before?

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The Product Model #257 - Why Products Fail

Centralised decision-making in product development may seem effective initially, just as the Soviet Union out-grew the US economy for almost two decades, but it ultimately stifles innovation and adaptability.

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The Product Model #256 - Finding the Balance Between Enablement and Control

Developer platforms are designed to accelerate software delivery by standardizing tools, workflows, and infrastructure, reducing cognitive load for teams. However, when platforms become overly prescriptive, they can stifle innovation and slow down progress.

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The Product Model #255 - Design Systems Are Products

According to the 2021 Design Systems Survey, only 40% of the systems were successful. Design systems often fail despite their potential to drive consistency and efficiency, not due to poor quality but due to low adoption.

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The Product Model #254 - Problems With The Center Of Excellence Model

I think this one might annoy some of the readers out there, but the Center of Excellence (CoE) model is an anti-pattern, particularly when related to a service that every product team needs like Research, Design or DevOps.

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The Product Model #253 - Agile Was Supposed To Save Us

In 1996 the Standish Group released the Chaos Report which showed that 40% of IT projects failed and a further 33% were challenged (over-time and over-budget).

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The Product Model #252 - Why We Work The Way We Work

Our organsiational structures and management practices exist because they were the most successful way of working in the 20th Century. Unfortunately they are no longer the best fit given the expectations of the world today.

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The Product Model #251 - A Product Is Not The Sum Of Its Parts

Ford was the poster-child for the benefits of the assembly line way of working. But the approach of breaking down every process into its constituent parts, then optimising each one separately is now backfiring.

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