AI has made building easier.

The Product Model

But building the right thing is still hard.

Ten articles every week on what is happening across product, research, design and engineering. Curated by Rory Madden to help teams decide what to build.

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The archive

Ideas for your next step.

308 published editions

The Product Model #237: Why We Need to Create Experiment Plans

It is far too easy to fall into the trap of believing that customers will love what we are building. That is why we go to the effort of breaking down our solutions, identifying assumptions, and then trying to evaluate them. But there is still one hurdle left to overcome - our bia

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The Product Model #236: Creating Task Plans for Usability Tests

Most advice around testing seems to focus on generative interviewing. This is critical to ensure that you build the right thing - but I believe there is a gap around advice on how to run high quality evaluative tests.

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The Product Model #235: Testing Solution Desirability (aka Positioning)

You have a great idea, you just need to evaluate whether customers really want it. You want to create a landing page and some social media posts that highlight how great your new feature is. But how do you convey the value of your product quickly and accurately?

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The Product Model #234: 3 Types of Design Experiment (and when to use them)

When identifying the assumptions behind our solutions, we categorised them under the four key product risks: desirability, usability, feasibility, and viability.

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The Product Model #233: The Biggest Lie that Designers Believe about Software Development

Design is creative, it's messy, there are lot's of dead ends and backtracking as you iterate towards solutions that work. Development is a more logical, linear flow of turning the design into working software. It sounds great - but it's wrong.

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The Product Model #232: Prioritising Assumptions

A thorough assumption-mapping exercise might reveal 20, 30, or even more assumptions for a single feature. We don't have time to test all of them so we need to be strategic about which assumptions we validate first.

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The Product Model #231: Identifying the Assumptions that Underpin your Features

Every product or feature we build rests on a foundation of assumptions about how users will behave. If these assumptions are wrong it could sink our whole feature. That's why identifying the key assumptions is critical to enable us to test our designs before we over-invest in bui

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The Product Model #230: Stop trying to argue for the value of design

It’s so obvious. If we invest a little bit more time in design upfront then we will save so much time and money by building better products that customers actually love.

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The Product Model #229: How to Run an Effective Ideation Session

Have you ever left a brainstorming session feeling more frustrated than inspired? The reasons that ideation sessions often fall flat comes down to a few predictable challenges but luckily there are proven techniques to overcome these challenges and help your team generate creativ

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The Product Model #228: The 3 Pillars of Good Ideation

Have you ever gotten stuck in an ideation session when trying to come up with new ideas? The blank page can be quite daunting, but the common advice is to push through because quantity equals quality. But quantity on it's own is not enough.

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The Product Model #227: How to Create a Research Plan

The research space is virtually infinite. We could spend all of our research time and effort talking to the wrong people about the wrong topics.

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Cross-Functional #226: Stream Teams Don't Need to Communicate their Research

The biggest risk with research is that it sits on a shelf gathering dust. So naturally researchers are keen to communicate and evangelise their research insights.

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Cross-Functional #225: Comparing Different Opportunity Prioritisation Frameworks

RICE, Kano, Cost of Delay or your home grown ranking method. What is the best way to prioritise different opportunities?

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